Toyceipt Collection

Support

Help, troubleshooting, and frequently asked questions

Contact Support

For questions, bug reports, feature requests, or advertising-related feedback, contact:

support@toybird.com

Support is available in Japanese and English.

Basic Usage

  1. Open Scan and photograph a receipt, or choose a receipt image from your photo library.
  2. Keep the store information, date, purchased items, and total visible when possible.
  3. Toyceipt reads the receipt on your device and reveals a Pal when the receipt is accepted.
  4. The Pal is saved automatically to Collection. Use Discovery Book to track families, attributes, personalities, signatures, and rarities you have discovered.

Frequently Asked Questions

Why could my receipt not be read?

Receipts vary by store, country, language, and POS system. Try a clear, well-lit image that shows the full receipt without strong blur, glare, folds, or cropped totals. Toyceipt supports multiple common receipt layouts and its supported app languages, but some formats may still be unreadable.

Can I scan the same receipt again?

The same receipt normally creates only one Pal. This prevents repeated rescanning from creating duplicate characters.

What happens if I delete a Pal?

Deleting a Pal removes that character from your local collection, but duplicate-prevention and discovery records may remain. Scanning the same receipt again does not necessarily recreate the deleted Pal.

Are receipt images saved?

No. Receipt images are used for on-device recognition and are not stored by Toyceipt Collection after processing. The full OCR transcript is also not stored.

What receipt information is kept?

When readable, the app can keep structured local fields such as merchant and branch name, merchant address, purchase date and time, product names, quantity, unit and item amounts, subtotal, discounts, tax, total, currency, receipt number, and payment-method type. Fields that cannot be read reliably are left unset rather than guessed.

Is receipt information uploaded?

No. In this version, structured receipt information stays on your device and is not uploaded to Toybird Labs servers.

Does Toyceipt use my GPS location?

No. Toyceipt does not request device GPS location for receipt processing. If a merchant address is readable on the receipt, that printed address may be stored locally as structured receipt data.

What are Discovery Score and achievements?

Discovery Score grows as you find new families, attributes, personalities, signatures, and rarities. Achievements mark milestones in your collection. Game Center is optional.

Can I turn off music, sound, vibration, notifications, or analytics?

Yes. These controls are available in More / Settings. Advertising privacy choices are also available when required for your region.

Why do ads appear?

Toyceipt Collection is free and supported by a small banner ad. Scan, Processing, Reveal, onboarding, and sharing remain focused on the game experience.

App Information

App name: Toyceipt Collection

Bundle ID: com.masakiiino.ToyceiptCollection

Platform: iPhone / iOS 17 or later

The installed app version and build number are shown in the app’s About screen.